Crowds (2019) is an episodic fiction narrative with documentary elements which looks at low-wage service work and living conditions in Orlando, Florida. The story focuses on, Irene, and her life working in low-wage temporary jobs. The film begins with tourists arriving at the airport, having their pictures taken, cars driving on the highway, announcing that the video work will put the city of Orlando and its entertainment and hospitality economy at the center of its narrative. Crowds centers around Irene’s story, yet throughout one sees how her story takes the shape it does because of Orlando's social and labour environment. The narrative is continually immersed in Orlando living conditions, whether through the city landscape or by learning about conditions in interviews with low-wage workers throughout the film. Orlando’s labour economy has the lowest wages of America’s 50 largest metro areas, and it is the only metro area in the country where one out of every four jobs pays $11.08 an hour or less. Orlando’s history of racial segregation and present continuation of systemic racism in many social systems produces Orlando’s racialized labour conditions. At one point, Irene joins a protest in Tallahassee opposing a new law that would require police to carry out federal immigration (ICE) enforcement requests, making undocumented workers more vulnerable to deportation. Through focusing on space in a city only negotiable by car and labour in a tourist economy intensely pressured toward maximal profit, Crowds thematizes economic, social and spatial conditions that make the city unlivable.